Privacy Policy
Last updated: November 13, 2026
ACT Architects, LLC (“ACT Architects,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit actarchitects.com, why we collect it, who we share it with, and the choices available to you.
1. Who we are
ACT Architects, LLC is an architecture firm located at 6903 Atlantic Blvd., Jacksonville, FL 32211. We are responsible for the personal information described in this policy. You can reach us at [email protected] or 904.721.1771.
2. Information you provide to us
We only ask for information you choose to give us. This includes:
- Contact and project inquiries. When you submit a form on this site, we collect the details you enter — typically your name, email address, phone number, and a description of your project or question.
- Correspondence. If you email, call, or write to us, we keep that correspondence and any information in it so we can respond and maintain a record of the conversation.
3. Information collected automatically
Like most websites, this site records certain technical information automatically when you visit:
- IP address and approximate location derived from it
- Browser type, operating system, and device characteristics
- Pages viewed, time spent, and the referring page or search term
- Date and time of each request, and server error logs
4. Cookies and similar technologies
Cookies are small files stored on your device. This site uses:
- Strictly necessary cookies that keep the site secure and functioning, including those set by our security provider and by our spam-prevention challenge on forms. These cannot be switched off.
- Preference cookies that remember your cookie choices and accessibility settings.
- Analytics cookies that help us measure how the site is used. These are set only if you consent.
5. How we use information
We use the information described above to:
- Respond to your inquiries and provide architectural services you request
- Communicate with you about a project, proposal, or ongoing engagement
- Operate, maintain, secure, and improve this website
- Prevent spam, abuse, and fraudulent submissions
- Keep business records and comply with legal, tax, and professional licensing obligations
6. Service providers
We rely on a small number of vendors to run this site. Each one processes information only as needed to provide its service:
- Website hosting. Stores the site and its database, including form submissions saved on the site.
- Cloudflare — content delivery, security filtering, and the Turnstile challenge that protects our forms. See Cloudflare’s privacy policy.
- Google — Google Analytics and Search Console, used in aggregate to measure traffic and search performance. See Google’s privacy policy.
- Email delivery. An outbound mail service transmits form notifications to our inbox.
- Elementor — the platform this site is built on, including its cookie-consent and accessibility tools.
7. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose information only:
- To the service providers listed above, under contract and for the stated purpose
- To consultants, engineers, or contractors working with us on your project, where that is necessary to deliver the work
- When required by law, subpoena, or a government request, or to protect our legal rights or someone’s safety
- In connection with a merger, acquisition, or sale of our business, in which case we will give notice
8. How long we keep information
We keep inquiry and project correspondence for as long as needed to serve you and to satisfy our professional, insurance, and legal record-keeping obligations — which, for architectural project records, can be several years after a project closes. Server and security logs are kept for a short period. Analytics data is retained according to the settings in our analytics account. When information is no longer needed, we delete it or remove its identifying details.
9. Your choices and rights
You may ask us to:
- Confirm what personal information we hold about you and provide a copy
- Correct information that is inaccurate or incomplete
- Delete information we no longer have a legitimate reason to keep
- Stop contacting you, or limit how we use your information
10. Do Not Track and Global Privacy Control
Browsers send a “Do Not Track” signal that has no agreed-upon meaning across the web, so this site does not respond to it. We do respond to your choices in our cookie banner, which is the reliable way to decline non-essential tracking here.
11. Children’s privacy
This site is intended for a professional audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
12. Security
This site is served over an encrypted HTTPS connection, access to the site’s administration is restricted and protected by login monitoring, and our hosting and security providers maintain their own safeguards. No website or transmission method is completely secure, so we cannot guarantee absolute security — please do not send sensitive personal or financial details through a web form.
13. Links to other sites
Our pages may link to other organizations, publications, or project partners. We do not control those sites and are not responsible for their privacy practices. Review the privacy policy of any site you visit.
14. Changes to this policy
We may update this policy as our practices or the law change. The revised version will be posted on this page with a new “Last updated” date. If the changes are significant, we will make that clear on the site.
15. Contact us
Questions, requests, or concerns about this policy or your information:
ACT Architects, LLC
6903 Atlantic Blvd.
Jacksonville, FL 32211
Phone: 904.721.1771
Email: [email protected]